Our collaboration offers include
Infrastructure Development
Coverage: Design and development of nextgen infrastructures, cloud-native architecture, platform engineering, and infrastructure reference design.
Phased-based workflow that includes PoC, MVP, Development Infrastructure, and Production. After-delivery support and incident management 24/7 are available as additional options.
Phased-based workflow that includes PoC, MVP, Development Infrastructure, and Production. After-delivery support and incident management 24/7 are available as additional options.
Communication channels: JIRA Service Desk, Slack, email, sync-up calls.
Typical tasks examples:
Task
Description
1.
Provisioning operating environments
Setting up and configuring the necessary operating environments, such as servers and virtual machines, to support your applications and services.
2.
Creating infrastructure code
Developing code-based configurations that define and automate the deployment and management of your infrastructure resources.
3.
Containerization of workloads
Packaging your applications and services into containers for their consistent deployment across different platforms.
4.
Creating CI/CD pipelines to deploy services
Building automated pipelines that enable continuous integration and fast deployment of your applications to target environments.
5.
Kubernetes cluster deployment
Setting up and configuring a Kubernetes cluster, a popular orchestration platform, to help manage and scale your containerized workloads effectively.
6.
Setup of infrastructure monitoring and tracking
Analyzing and fine-tuning the different components of your infrastructure to improve efficiency and performance; optimization of cloud DevOps services to enable cost savings.
7.
Implementation of centralized log management
Investigating and analyzing security incidents, such as breaches or unauthorized access attempts, to understand the impact, identify vulnerabilities, and implement appropriate measures to prevent future incidents.
Please note: To understand the cost of DevOps services and to discuss your project needs, please reach out to our team.
SRE & Technical Support 24/7
Coverage: Service desk requests, bugfix support, component and software upgrades, investigation of performance issues, DevSecOps, response to monitoring events, backup and DR.
Response time to ticket requests and the priority of task performance is defined in an SLA.
Response time to ticket requests and the priority of task performance is defined in an SLA.
Communication channels: JIRA Service Desk, email.
Typical tasks examples:
Task
Description
1.
Security patches
Applying updates and fixes to address vulnerabilities and protect your systems from potential security threats.
2.
Debugging, troubleshooting
Identifying and resolving issues or bugs in your software or infrastructure to ensure smooth operation and optimal performance.
3.
Updating software versions
Upgrading to the latest versions of software to leverage new features, improvements, and security enhancements.
4.
Access rights management
Controlling and managing user permissions and privileges to ensure authorized access to resources while maintaining security and data integrity.
5.
Deployment of services
Deploying and configuring services or applications on your infrastructure, making them available for use by users or customers.
6.
Performance optimization of infrastructure components
Analyzing and fine-tuning the different components of your infrastructure to improve efficiency and performance; optimization of cloud DevOps services to enable cost savings.
7.
Analysis of security incidents
Investigating and analyzing security incidents, such as breaches or unauthorized access attempts, to understand the impact, identify vulnerabilities, and implement appropriate measures to prevent future incidents.
Please note: To understand the cost of DevOps services and to discuss your project needs, please reach out to our team.
DevOps Consulting
Coverage: Expert architect and developer advice in main DevOps areas, including infrastructure solution design, on-premise & cloud installation, Kubernetes cluster deployment, production architecture, and infrastructure migration.
Available as an additional option after project delivery, or as a separate offer; includes hands-on guidance and training of customer’s staff.
Communication channels: Slack, sync-up calls.
